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CFPB supervision observed federal loan servicers failed to provide for extended time periods adequate ways for borrowers to manage key loan issues by phone
Many private student loans made directly by schools include provisions allowing borrowers to challenge loans due to school misconduct regardless of who holds loans
Refinancing or consolidating federal loans through private lender results in loss of important federal protections
Companies break law when they mislead student borrowers about protections or deny borrowers rightful benefits
CFPB released Supervisory Highlights describing unlawful activities identified by CFPB examiners across student loan markets
Many student borrowers faced challenges including 28 million federal student loan borrowers returned to repayment following end of COVID-19 payment pause
The town will pay $1.5 million to settle lawsuit
Roosevelt Institute examines excess power of special interests in US policymaking as factor in 1.5 trillion student loan debt
Roosevelt Institute asks what does a better society look like
We believe those at top hold too much power and wealth and that our economy will be stronger when that changes
At Roosevelt we make influencers more thoughtful and thinkers more influential
Report shows how powerful industry lobbyists rigged student loan system by exploring examples like Department of Education's treatment of Navient and Corinthian Colleges
Morgan coauthored Unstacking the Deck: A New Agenda to Tame Corruption in Washington which explored dynamics in latest report and was covered at major outlets including The Week The Nation and Huffington Post
Policymakers receptivity to industry requests stands in stark contrast to draconian rules and punishments that characterize borrower experience
Morgan is nationally recognized expert on higher education policy and previously served as senior policy advisor to Senator Elizabeth Warren on issues including college affordability and student loan servicing reform
Education Secretary Betsy DeVos went to bat to shield loan servicers from accountability under state law while fighting borrowers in court to require payment from students defrauded by their school
Earlier this year Marshall Steinbaum coauthored Levy Institute report The Macroeconomic Effects of Student Debt Cancellation
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People know only about 60 percent of what their partner likes sexually and only about 25 percent of what they do not like in long-term relationships
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