“Mr. Brooks, who had no history of mental illness, embraced this fantastical scenario during conversations with ChatGPT that spanned 300 hours over 21 days. He is one of a growing number of people who are having persuasive, delusional conversations with generative A.I. chatbots that have led to institutionalization, divorce and death.”

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“One woman, who had no history of mental illness, asked ChatGPT for advice on a major purchase she had been fretting about. After days of the bot validating her worries, she became convinced that businesses were colluding to have her investigated by the government. ... Eventually, Dr. Alghalith said, the bot told the patient his thoughts of suicide were reasonable.”

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“It’s against company principles to optimize user engagement solely to generate more advertising revenue, but it has been reported that the company already optimizes for daily active users anyway, likely by encouraging the model to be more flattering and sycophantic. This optimization can make users feel more dependent on A.I. for support in their lives. We’ve seen the consequences of dependence, including psychiatrists documenting instances of “chatbot psychosis” and allegations that ChatGPT reinforced suicidal ideation in some users.”

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“Chatbots have been blamed for acting as fawning echo chambers, guiding well-adjusted adults down delusional rabbit holes, assisting struggling teens with suicide and stoking users’ paranoia.”

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