Politics

Many private student loans made directly by schools include provisions allowing borrowers to challenge loans due to school misconduct regardless of who holds loans

CFPB directed entities to create robust systems for evaluating borrowers claims of school misconduct

CFPB supervision observed federal loan servicers failed to provide for extended time periods adequate ways for borrowers to manage key loan issues by phone

Supervision found lenders unfairly denied discharge applications for borrowers eligible based on Total and Permanent Disability status

Servicers also issued deceptive billing statements with incorrect payment amounts and due dates and debited unauthorized amounts

Companies break law when they mislead student borrowers about protections or deny borrowers rightful benefits

CFPB released Supervisory Highlights describing unlawful activities identified by CFPB examiners across student loan markets

The town will pay $1.5 million to settle lawsuit

Roosevelt Institute examines excess power of special interests in US policymaking as factor in 1.5 trillion student loan debt

Roosevelt Institute asks what does a better society look like

We believe those at top hold too much power and wealth and that our economy will be stronger when that changes

At Roosevelt we make influencers more thoughtful and thinkers more influential

Education Secretary Betsy DeVos went to bat to shield loan servicers from accountability under state law while fighting borrowers in court to require payment from students defrauded by their school

Morgan is nationally recognized expert on higher education policy and previously served as senior policy advisor to Senator Elizabeth Warren on issues including college affordability and student loan servicing reform

Policymakers receptivity to industry requests stands in stark contrast to draconian rules and punishments that characterize borrower experience

Morgan coauthored Unstacking the Deck: A New Agenda to Tame Corruption in Washington which explored dynamics in latest report and was covered at major outlets including The Week The Nation and Huffington Post

Department uses data models to identify suspicious or inconsistent information on FAFSA form

Department is strengthening data-sharing to prevent identity theft and avoid errors

Enable two-factor authorization and end-to-end encryption use unique passwords disable access to accounts that allow shared access when possible

Google now folds that data into its general report for all Google products